The Government, tourism departments and private concerns have recognised the potential of tourism. It is very important to the South African economy because it creates jobs, promotes goodwill and develops an international and local awareness of South Africa’s natural and cultural heritage.

Tourism Signing, being a part of information distribution, is one of more significant issues within the tourism industry, especially for small to medium facilities located in the Western Cape. Kindly note that tourism signage (the brown boards you see on the side of the road) is not to promote businesses, but rather to assist visitors in the final stages of their journey. These boards can only be approved/rejected by Provincial Government: Western Cape (PG:WC) and South African National Roads Agency (SANRAL).

Tourism establishments in Hessequa can apply for signage by following the steps outlined below:

1Owners of tourism facilities and/or attractions who wish to apply for a Tourism Road Sign must do so through their Local Tourism Bureaux (LTB). If the application applies to an attraction of national importance or a Tourism route or area, which may involve a number of facilities and or attractions, the application is forwarded to the local Regional Tourism Office (RTO) for further processing. The first step is the procedure is for the LTB to carry out a preliminary investigation. The purpose of this investigation is to establish whether there is likely to be any serious objection to the application.

2Applicant downloads a copy of the approved symbols and warrants to see if he/she qualifies and for which symbol.

symbols and warrants

The following definitions of accommodation facilities will help applicants applying for accommodation boards.

3The applicant downloads and completes the following form and submit to LBT via email, together with the relevant documentary proof and annexure’s, that has been duly completed and signed. Contact us to arrange for a site visit as we come out to help with the application and get the relevant documentation in order.

signage application form

4Based on the LTB’s recommendation, the Application may be refused (in which case reasons will be given). If accepted, the Application with its Annexures (in duplicate) will be forwarded to the relevant road authority and Regional Tourism Organisation (RTO) for assessment.

5The Application will finally be considered at the next meeting of the Regional Tourism Liaison Committee (RTLC).

6Should the RTLC not recommend approval, the Applicant will be notified and given the reasons. Should the RTLC approve the Application, the Applicant will be advised to liaise with the relevant road authority for erecting the sign.

7The onus is on the Applicant to make arrangements with an approved manufacturer for making the sign and delivering it to the road authority.

8All costs for constructing and erecting the sign shall be met by the Applicant.

The following guidelines for applicants have been provided by the Western Cape Government:

1. The Applicant shall obtain the prescribed application form at the nearest Local Tourism Bureau (LTB).

2. The form comprises of various sections – A to G – but constitutes an entity and no leaf or section thereof may be detached or substituted.

3. To enable the Applicant to decide on any symbol the LTB shall make available to him/her for inspection:

(a) A copy of the approved symbols;

(b) A copy of the approved warrants;

(c) A list of approved sign makers.

4. The Applicant’s attention is directed to the following:

(a) Section A: requires information from the Applicant and he must complete this section.

(b) Section B: is a copy of the agreement that the Applicant must conclude with the relevant Road Authority. The Applicant must note that the sign becomes the property of the Road Authority when it has been erected within the road reserve.

(c) Section C+D: must be submitted – by the Applicant – to the Local Municipality and District Municipality for certification.

5. When Section A to D has been completed the Applicant shall return the form to the LTB for completion and recommendation. Depending on the answers to the questions set out in Section A paragraph 4(3) and (4) – an inspection may have to be done by the LTB or at its request.

6. The LTB may require an application fee to be paid by the applicant.

7. The LTB must then complete Section E and make a recommendation:

(a) If the recommendation is that the application is refused, then the reasons for such a recommendation shall be recorded as well as any suggestions for amendment(s) of the application by the Applicant.

(b) If the recommendation is that the application be granted, then the application plus annexures must be forwarded to the Regional Tourism Organisation (RTO) thereafter to the Regional Tourism Committee (RTLC).

8. The RTLC comprised of representatives from the Tourism Structures, the Road Authorities and the Local Authorities – will consider the application and make a recommendation.

9. Should the RTLC recommend that the application not be accepted it must record the reasons for its decision and make suggestions to the Applicant for any amendment(s) to the application. The Applicant is advised hereof.

10. Should the application be recommended for acceptance by the relevant Road Authority, the Applicant is advised hereof and he will then negotiate with the relevant road authority to have the signage specifications made and approved.

11. The Applicant may then submit these specifications to the sign maker of his choice – from the list approved by the Road Authorities – for construction.

12. After the sign has been constructed it must be delivered to the relevant Road Authority for erection.

13. The Applicant is liable for the costs of construction and erection of the sign.

14. Provided that all the required information has been furnished timeously the period from submission of the application form till consideration by the RTLC should not exceed 2 months.